Dear clients of the VEAN TATTOO network
In our tattoo studio, we value the opinion of every client, utilizing a post-visit survey system to ensure high-quality service and improve the quality of our work, aiming for interaction that leads to better results.
"Feedback is the foundation of our growth. We value every opinion to remain a leader in the industry." – Igor Ganzha, CEO of the VEAN TATTOO network.
After each session, we survey 100% of our clients to gather their opinions on the quality of services provided, as well as what can be improved or changed in our work. This helps us to promptly respond to all wishes and comments, and to maintain high service standards.
On the 21st day after the visit, we contact 80% of clients to ensure they are satisfied with the outcome. This allows us not only to maintain communication with clients but also to guarantee that each of them is satisfied with the result in the long term.
We are open to dialogue and invite clients to submit complaints and suggestions through the website or personal account, where the status of the request can be tracked online.
Denys Havadzyn
Head of the Quality Control Department
